How Enviroshield handles personal data

1. Who Enviroshield is

For the purposes of UK data protection law, the data controller is Enviroshield Services Limited (Company No. 06490968), Unit 11, Parsons Road, Manor Industrial Estate, Benfleet, Essex, SS7 4PY. You can contact the business about privacy matters by email at sales@enviroshield.co.uk or by phone on 03301 333 995.

2. The personal data Enviroshield may collect

• Identity and contact details such as your name, company name, job title, phone number, email address and postal address.
• Enquiry and project information such as site addresses, specifications, drawings, photographs, plant details, service routes, programme dates and commercial requirements.
• Communications records such as emails, form submissions, call notes and messages exchanged with Enviroshield.
• Website usage data such as IP address, browser information, device data and cookie-related activity where relevant controls are accepted.
• Marketing preference information, including whether you have asked to receive updates or requested that contact stops.

3. Why Enviroshield uses personal data and the lawful bases relied on

• To answer enquiries, arrange surveys and prepare quotations: this is usually necessary to take steps before entering into a contract, or for Enviroshield's legitimate interests in managing business enquiries efficiently.
• To deliver contracted services and manage projects: this is usually necessary for the performance of a contract, or to take steps connected with that contract.
• To administer records, accounts, insurance and compliance matters: this is used where necessary to comply with legal obligations and, in some cases, for legitimate business interests.
• To improve website performance and understand enquiry journeys: this is used for legitimate interests where the activity is low impact, or on the basis of consent where cookies or similar technologies require it.
• To send marketing communications: this is done only where consent is available or where another lawful route applies under relevant marketing rules, and you can opt out at any time.

4. Who personal data may be shared with

Enviroshield may share relevant information with service providers and advisers that support the business, such as website, hosting, analytics, form-processing, IT, professional adviser and accounting providers. Information may also be shared with project stakeholders where needed to progress a live enquiry or contracted work, and with public authorities or insurers where there is a legal or legitimate need to do so. Enviroshield does not sell personal data.

5. How long information is kept

Enviroshield keeps personal data only for as long as it is reasonably needed for the purpose it was collected, including follow-up on enquiries, quotation history, project administration, accounting, insurance, tax, legal and record-keeping needs. Retention periods vary depending on the type of enquiry, whether work proceeds and what legal or operational obligations apply. Data that is no longer needed is deleted or securely reduced in scope where practical.

6. Your data protection rights

Depending on the circumstances, you may have the right to ask for access to your personal data, correction of inaccurate data, erasure, restriction of processing, objection to processing based on legitimate interests, portability of data you provided, and withdrawal of consent where consent is being relied on. To exercise any of these rights, use the contact page, email sales@enviroshield.co.uk or call 03301 333 995.

7. Cookies and similar technologies

Enviroshield uses strictly necessary cookies for core site operation, and optional cookies for analytics, marketing and personalisation where consent is provided. Google Tag Manager coordinates Google Analytics and Google Ads measurement, while Microsoft Advertising UET supports campaign measurement. More detail is set out in the Cookie Notice. You can manage optional settings at any time using the cookie preference controls.

8. Complaints

If you have a concern about how Enviroshield handles personal data, please contact the business first so it has a fair opportunity to resolve the issue. You also have the right to complain to the Information Commissioner's Office through ico.org.uk.

9. Updates to this notice

Enviroshield may update this notice from time to time to reflect website changes, business operations or legal expectations. The latest version published on this page is the version that applies.